Knowledge Transfer in Cynefin Framework

Authors

  • Harris Turino Sekolah Tinggi Manajemen IPMI, DKI Jakarta, Indonesia 12750
  • Adhi Setyo Santoso President University, Bekasi, Indonesia 17550

DOI:

https://doi.org/10.32924/ijbs.v4i3.162

Keywords:

Cynefin Model, Knowledge Transfer, Absorptive Capacity, Pragmatic View of Knowledge, Causal Ambiguity, Knowledge Management, Sustainable Competitive Advantage

Abstract

The Cynefin model (Kurtz & Snowden, 2003) is a common concept for designing the most logical response from decision-makers in certain situations. This model is general, so it can be used in several applications,  such as knowledge transfer, which is the focus of this article. The author aims to describe in detail, both the characteristics of the domain and the decision-making model, with the concept of causal ambiguity (Reed & Defillippi, 1990),  absorptive capacity (Zahra & George, 2002), and pragmatic view of knowledge (Carlile, 2004). One of the managers' common mistakes in managing organizational knowledge is the failure to identify situations accurately. Using the case study method, the results of this study are expected to help practitioners minimize these mistakes and determine the right decisions in forming a sustainable competitive advantage  (SCA). The discussion of this paper is divided into several sections; dynamics of cynefin model, absorptive capacity, pragmatic view of knowledge, integration of concepts, and conclusions.

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Submitted

2020-09-14

Accepted

2020-10-19

Published

2020-10-31

How to Cite

Turino, H., & Santoso, A. S. (2020). Knowledge Transfer in Cynefin Framework. International Journal of Business Studies, 4(3), 158–170. https://doi.org/10.32924/ijbs.v4i3.162