HR Roles in Addressing the Challenges of Industry 4.0: Indonesian Employees Cross-Industry Perceptions

Authors

  • Ester Lisa Mulia The Kawan Lama Sejahtera
  • Anthonius Whisnu Perdana Widiputra President University
  • Maria Jacinta Arquisola President University

DOI:

https://doi.org/10.32924/ijbs.v4i1.108

Keywords:

HR roles, effectiveness, Industry 4.0, administrative expert, change agent, strategic leader, employee champion, Indonesia.

Abstract

In light of rapid changes in technology known as Industry 4.0 (IN4.0), this study aims to examine how Indonesian employees perceive the HRM function is being implemented in their organizations using the Ulrich Multiple Roles of HR model, and whether they believe the HR roles are effective to address the challenges of IN4.0. Cross-industry data was collected from 160 respondents representing five priority industries: food and beverages, automotive, electronics, textiles, and chemicals. Through descriptive and factor analysis, results show that the HR function in Indonesia is still widely administrative in nature, and being an agent of change is the least performed HR role. In addition, the results indicated that the HR roles in Indonesia are changing towards a more strategic direction even though the change is slow. HR practitioners must heed the expectations of employees to ensure there are interventions that can be implemented to prepare human capital for IN4.0. This is the first type of research that examined how Indonesian employees perceive the HR roles in Indonesian industries are being performed, adding to the scant literature on HR roles in an Indonesian context, and addressing the need for relevant studies on the impact of IN4.0 and HR roles.

Author Biographies

Ester Lisa Mulia The, Kawan Lama Sejahtera

Human Capital Business Partner at Kawan Lama Sejahtera

Anthonius Whisnu Perdana Widiputra, President University

 Marketing Executive in President Development Center (PDC). PDC is a unit of President University that provides continues learning such as: training and certification.

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Submitted

2019-11-15

Accepted

2020-02-08

Published

2020-02-27

How to Cite

Mulia The, E. L., Perdana Widiputra, A. W., & Arquisola, M. J. (2020). HR Roles in Addressing the Challenges of Industry 4.0: Indonesian Employees Cross-Industry Perceptions. International Journal of Business Studies, 4(1), 8–20. https://doi.org/10.32924/ijbs.v4i1.108

Issue

Vol. 4 No. 1 (2020): International Journal of Business Studies (IJBS)

Section

Articles

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