SUSANTI, Yulita Fairina; HASUDUNGAN, Albert; PRASETYO, Arif Wiratama. Relationship between Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality in E-Commerce Setting: Case Study of Lazada in Indonesia. International Journal of Business Studies, [S. l.], v. 2, n. 2, p. 93–104, 2018. DOI: 10.32924/ijbs.v2i2.57. Disponível em: https://ijbs.ipmi.ac.id/index.php/ijbs/article/view/57. Acesso em: 3 mar. 2026.